Terms & Conditions

OUR CONTACT DETAILS ARE AS FOLLOWS:

Accounts:  accounts@otg-ltd.com

Applicators: applicators@otg-ltd.com

ORDER ENTRY & GENERAL ADMINISTRATION:

General Enquires: info@otg-ltd.com

Quotations: Quotes2009@otg-ltd.com

Spare Parts/Tooling: sales@otg-ltd.com

Technical support: techsupport2009@otg-ltd.com

PAYMENT TERMS:  30 days from the date of invoice

MINIMUM ORDER VALUE (MOV): For each Purchase Order is GBP 55.00 Sterling 

Please note that all orders received will be confirmed within two working days, if you do not receive confirmation within this time; please contact either sales@otg-ltd.com or applicators@otg-ltd.com

Your first order will be on a ProForma basis. Following the completion of which we would be pleased to open a 30-day payment account for your company.

To enable this to happen we would be grateful to receive from you the following information:

  • Full name and address of your company
  • Company registration number
  • Company VAT number
  • Telephone, fax & email details for your Purchasing Department together with contact names in the department
  • Telephone, fax & email details for your Accounts Department together with contact names in the department
  • Delivery address, telephone & fax number & contact name
  • Two trade references

CARRIAGE COSTS:

All goods are supplied Ex-Works. Carriage costs are the responsibility of the customer.

When using your own Courier/ transporting supplier we will need the following information:

  • Name of your chosen Courier
  • Your international account number with this Courier
  • Please also supply UK contact details for your chosen Courier

For UK customers, where we do not receive Courier information, Carriage Charges will be added to each Purchase Order as set out below:

Purchase Order Value (GBP)Shipping & Packing
55.00 to 100.0010.00 GBP + VAT
100.01 to 500.0020.00 GBP + VAT
500.01 to 1000.0040.00 GBP + VAT
1000.01 & overFree of Charge

DELIVERIES:

  • Customers must acknowledge the receipt of goods within 14 days of the dispatch date
  • Discrepancies in deliveries quantities must be advised by fax to +441732 780859 or email to sales@otg-ltd.com
  • 14 days after dispatch, un-acknowledged deliveries will be deemed to have been received by the customer

PROOF OF DELIVERY (POD):

Our Courier has advised us that delivery details are not kept on their system for longer than 3 months. Accordingly we cannot accept requests for Proof of Delivery – POD – beyond this period.

BANK DETAILS FOR INVOICE PAYMENTS:

Barclays Bank plc

80 High Street – Sevenoaks – Kent  TN15 1LR – UK

Account Name:    OTG Precision Engineering Ltd

GBP/Sterling Account Details for payment of invoices issued in GBP/sterling currency:

Sort Code: 20-76-55 – Account No: 43 2656 76

IBAN Code: GB82BUKB207655432656 76

SWIFT (BICC) Code: BUKBGB22

Euro Account Details for payment of invoices issued in Euro currency:

Sort Code: 20-76-55 Account No: 86337944

IBAN Code: GB82BUKB20765586337944

SWIFT (BICC) Code: BUKBGB22

Dollar Account Details for Payment of invoices issued in Dollar currency:

Sort Code: 20-76-55 Account No: 899743 00

IBAN Code: GB27BUKB207655899743 00

SWIFT (BICC) Code: BUKBGB22